Frequently asked questions
How do i order?
You can order in the following ways:
Private message via our Facebook page - "Click here".
Message via our instagram - "Click here".
Complete the "Order" you find it by the product.
Or directly via email: Uniquehorsebling@hotmail.com
You can advantageously read through our "Order Guide" which guides you in detail through ordering.
Does it matter the horseshoe is rusty?
No, the vast majority of the horseshoes we receive are rusty. Horseshoes rust when they’ve just been lying around after being used in all kinds of weather.
As long as there is still iron left under the rust, we can turn your horseshoe into a beautiful keepsake in the design you want. (We have not yet experienced giving up on a horseshoe.)
What's the delivery time?
It depends on which model you choose. You can see the expected delivery time under each model or smaller product here on the page.
How do I get my horseshoe back?
We always use UPS when shipping to countrys outside of Denmark were we are located.
The package has a tracking number and at the same time its insured. Read more under "Shipping".
Do you use cheap china stone ?
No, we use rhinestones of the highest quality from Austria, made of glass crystal. We have a special approved certification to use this brand of rhinestones, which is the highest quality rhinestone on the market and the artificial stone closest in quality to the diamond gemstone. We only want to use the best materials for our customers. They have the most beautiful shine and can always be polished. In contrast, cheap stones from China are made of plastic, quickly become dull, and are impossible to make shine again.
Do you use random horseshoes?
No, we use your own personal, used horseshoe that your horse or pony has worn, so the horseshoe has wear, marks, and history.
We preserve the marks and wear as much as possible, thereby maintaining the personal and unique character of your horseshoe (unless you order the completely mirror-polished horseshoe models – Chrome plated, 24 Karat Gold, Silver plated, or Copper plated).
